Accessibility Statement

Our Commitment
At Northern Mystery Scoops, we are committed to ensuring that our website is accessible and user-friendly for everyone. We believe that everyone should be able to enjoy the thrill of a Mystery Scoop, regardless of ability.

 

What We Are Doing
To help us make the Northern Mystery Scoops website a positive place for everyone, we aim to follow the Web Content Accessibility Guidelines (WCAG) 2.1. These guidelines explain how to make web content more accessible for people with a wide array of disabilities and user-friendly for everyone.

 

Key features we work on include:

 

Alt Text: Adding descriptive text to our product images so screen readers can describe our mystery items.

Navigation: Ensuring our shop is easy to navigate using only a keyboard.

Readability: Using clear fonts and high-contrast colors so our "Scoop Tiers" and prices are easy to read.

Social Media & Video Content
We know many of our customers find us through TikTok and Instagram. We strive to include:

Captions: We aim to provide on-screen text or captions for our "Order Packing" and "Live Scooping" videos.

Descriptions: We verbalize what is happening in our videos (the "clacks" and the specific items) for those with visual impairments.

We Are Here to Help

 

Accessibility is an ongoing journey. If you are having any difficulty viewing or navigating the content on this website, or if you notice any feature or functionality that you believe is not fully accessible to people with disabilities, please contact us.

Email: northernmysteryscoops@gmail.com

Subject Line: Accessibility Assistance

We take your feedback seriously and will consider it as we evaluate ways to accommodate all of our customers and our overall accessibility policies.